服务条款

Welcome to YAOYAO. By accessing or using yaoyaofragrance.com, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Terms

This website is operated by YAOYAO. Throughout the site, the terms “we,” “us,” and “our” refer to YAOYAO.

By visiting our website, browsing our products, submitting an inquiry, or placing an order, you agree to be bound by these Terms of Service and our related policies.

You must be at least the age of majority in your jurisdiction, or have permission from a legal guardian, to use this website.

2. Product Information

We make reasonable efforts to ensure that product images, descriptions, sizes, prices, and other information are accurate.

Actual product appearance, packaging, color, labeling, or presentation may vary slightly due to production updates, lighting, photography, screen settings, or packaging changes.

Customers should review all available product information before placing an order.

3. Product Descriptions and Brand References

Any brand names, product names, trademarks, or references shown on the website must be interpreted according to the actual nature and description of the product being offered.

Unless expressly stated otherwise, the presence of a third-party brand name or trademark does not by itself imply sponsorship, authorization, endorsement, or affiliation with that brand.

Customers should contact us before purchase if they have questions about a product’s origin, branding, specifications, or description.

4. Pricing

All retail prices displayed on the website are listed in USD unless otherwise stated.

Wholesale pricing is provided separately based on product selection, quantity, destination, and other order requirements.

We reserve the right to update prices, promotions, and product availability at any time without prior notice.

5. Wholesale Inquiries

Customers interested in wholesale or bulk quantities may add products to the inquiry list and contact us through WhatsApp.

Wholesale quotations may include separate terms regarding pricing, minimum quantities, payment, shipping, lead time, returns, and other commercial conditions.

A wholesale inquiry does not create a binding order until the quotation and applicable terms have been confirmed by both parties.

6. Orders

We reserve the right to accept, reject, limit, or cancel an order where necessary, including in cases of:

- Incorrect pricing or product information
- Payment issues
- Suspected fraud
- Inventory shortages
- Shipping restrictions
- Errors in order information

If we cancel an order after payment has been received, an appropriate refund will be issued.

7. Shipping

Shipping times are estimates and may vary depending on inventory, destination, carrier delays, customs procedures, weather, or other circumstances beyond our control.

Certain orders may be fulfilled from our U.S. inventory where available.

International customers are responsible for any customs duties, import taxes, or local fees unless otherwise agreed in writing.

Please refer to our Shipping Policy for more information.

8. Returns and Refunds

Returns, refunds, damaged items, incorrect items, and cancellations are handled according to our Return & Refund Policy.

By placing an order, you agree to the conditions stated in that policy.

9. Intellectual Property

The design, layout, text, graphics, original content, and other materials created for this website may not be copied, reproduced, distributed, or commercially used without permission.

Third-party trademarks and brand names remain the property of their respective owners.

10. Prohibited Use

You may not use this website:

- For unlawful or fraudulent purposes
- To submit false or misleading information
- To interfere with the operation or security of the website
- To copy or misuse website content without authorization
- To violate applicable laws or the rights of third parties

11. Limitation of Liability

To the extent permitted by law, YAOYAO will not be liable for indirect, incidental, special, or consequential damages arising from use of the website, delays, service interruptions, or circumstances beyond our reasonable control.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

12. Third-Party Services

Our website may use or link to third-party services, including Shopify, WhatsApp, payment providers, shipping providers, and other external platforms.

We are not responsible for the availability, policies, content, or practices of third-party services.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this website. Continued use of the website after an update means you accept the revised terms.

14. Contact

For questions about these Terms of Service, products, orders, or wholesale inquiries, please contact us through the WhatsApp link available on our website.

YAOYAO
yaoyaofragrance.com